HelpBack to app

Contact support

Send a support ticket or bug report from the app.

Last updated 2026-08-08

Overview

Support lets you contact HealthNaviq about account issues, bugs, or product questions.

You can often start from Settings with a bug report sheet that creates a ticket you can reopen later.

Why use it

Good support tickets include what you tried, device/browser, and screenshots when possible.

Where to find it

How to

  1. 1
    Open Support

    Go to Settings → Support or Support tickets.

  2. 2
    Create a ticket / bug report

    Describe what happened and steps to reproduce.

  3. 3
    Submit and track

    Open the ticket later under Support to see updates.

Buttons & controls

ControlWhat it does
New ticket / Bug reportStarts a support request.
SubmitSends the report.
Open ticketViews an existing conversation.

Tips

Notes

Troubleshooting

No reply yet

Allow some time, confirm you checked the ticket thread, and add new details if the issue changed.

See related articles linked from this topic for the next steps.

Was this helpful?